1. Contracting partner

The purchaser’s contracting partner and contact at Magasino is: Repac – Gesellschaft für Dienstleistung, Warenhandel und Logistik mbH (Repac GmbH), Am Piekenbrocksbach 6-12, D-46238 Bottrop, Germany, represented by the managing director Norman R. Reetz, Tel +49 (0)2041 1828-36, Fax +49 (0)2041 1828-182.

2. Conclusion du contrat

2.1 Unless otherwise stated, you can order the products via the Internet at www.magasino.com/de/ by placing them in the shopping cart. In the course of the order process you enter your data and wishes regarding payment method, delivery modalities etc.. You can correct your entries at any time with the delete key before submitting the order. We will inform you on the way through the order process about further correction possibilities. You can also end the order process at any time by closing the browser window completely. Only by clicking the order button do you accept the offer to conclude a purchase contract. Your order will then be placed by submitting the completed online order form. You are bound by the offer made by the transmission.

2.2 The contract languages available are English, German and French.

2.3 The confirmation of the receipt of the order follows immediately after sending the order and does not yet represent an acceptance of contract. The purchase contract is only concluded through our express declaration or the dispatch of the goods.

2.4 The presentation of the products in the online shop does not represent a legally binding offer, but a non-binding online catalogue. Magasino's offers are subject to change without notice and are subject to delivery by Magasino's suppliers.

2.5 Your order with details of the contract concluded (e.g. type of product, price etc.) will be stored by us. The General Terms and Conditions can be accessed at any time after conclusion of the contract via our website. As a registered customer you can access your past orders via the customer login area.

3. Conditions of delivery and payment

3.1 Delivery of the ordered goods shall be effected while stocks last. Should an article not be at our disposal at a certain time, we reserve the right not to effect delivery. We shall inform you of any lack of availability without delay. Moreover, we shall reimburse any payments already made by you without delay.

3.2 Any performance effected by Repac GmbH are subject to confirmation. The ordered goods will be delivered by German Post / DHL or through a forwarding agent.

3.3 Charges for deliveries depend of the destination of your order. We charge the following fees:

5,95 EUR for deliveries to these countries:
Germany, France

13,50 EUR for deliveries to these countries:
Austria, Belgium, Denmark, Faroe Islands, Great Britain, Guernsey, Isle of Man, Italy , Jersey, Liechtenstein, Luxembourg, Monaco, Netherlands, Norway, San Marino, Switzerland, Vatican City

16,50 EUR for deliveries to these countries:
Andorra, Bosnia and Herzegovina, Bulgaria, Croatia, Cyprus, Czech Republic, Hungary, Poland, Slovakia, Slovenia, Spain, Sweden

19,50 EUR for deliveries in these countries:
Estonia, Finland, Gibraltar, Greece, Greenland, Iceland, Ireland, Latvia, Lithuania, Malta, Northern Ireland, Portugal, Romania, Ukraine

The mentioned delivery charges will only be claimed once, also in case of deliveries in partial shipments, to which Repac GmbH is entitled to a reasonable extent.

3.4 Orders will be effected via credit card (Master Card, Visa, American Express, Maestro), PayPal and after payment in advance. Changes in the payment alternatives are possible!

3.5 In order to eliminate the credit risk, we reserve the right to exchange data with the company Creditreform Boniversum GmbH, Hellersbergstrasse 14, 41460 Neuss, Germany.

4. Revocation instruction

You have the right to revoke this contract within fourteen days without giving reasons. The revocation period shall be fourteen days from the day on which you or a third party other than the carrier designated by you have taken possession of the last partial consignment or the last item. In order to exercise your right of withdrawal, you must contact

Magasino Shop
c/o Repac GmbH
Am Piekenbrocksbach 6-12
D-46238 Bottrop
Fax: +49 (0)2041 1828-18
E-mail: magasino@repac.com

and inform us by means of a clear statement (e.g. a letter, fax or e-mail) of your decision to revoke this agreement.

In order to comply with the revocation period, it is sufficient for you to send the notification of exercising the right of revocation before the expiry of the revocation period.

Consequences of the revocation

If you revoke your contract, we shall reimburse you immediately and no later than fourteen days from the date on which we received notice of your revocation of your contract for all payments we have received from you, including delivery charges (other than additional charges arising from your choice of a method of delivery other than the cheapest standard delivery offered by us). We will use the same means of payment used by you in the original transaction for such refund, unless expressly agreed otherwise with you and in no event will you be charged for such refund.

We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier. The time limit will be deemed to have been met if you send the goods before the expiry of the fourteen-day time limit.

We shall bear the direct cost of returning the goods.

You will be liable for any depreciation of the goods only if such depreciation is due to handling of the goods which is not necessary to examine their nature, properties and operation

- End of the revocation instruction -


5. Warranty

5.1 Should the delivered goods contain a defect, you can demand the elimination of the defect or the delivery of goods which are free of defects (subsequent performance), unless this is coupled with disproportionately high costs. Should a defect not be eliminated within an appropriate period of time to be set by you, you can at your option either claim reduction of the purchase price (diminution) or withdraw from the contract. You will also have the mentioned rights without prior setting of a time limit for elimination of the defect, if the subsequent performance has failed, has been seriously and finally rejected by us, is unacceptable to you or if a case of the provisions § 281 section 2 and § 323 section 2 BGB (German Civil Code) applies, in particular in circumstances that, after weighing up our mutual interests, justify an immediate exercise of the rights mentioned above. Complaints and objections have to be raised against Repac GmbH, Am Piekenbrocksbach 6-12, D-46238 Bottrop, Germany. The statutory warranty period is 2 years and shall commence with the surrender of the goods insofar as no longer period is agreed. During this statutory warranty period, all defects which are covered by the statutory warranty shall be eliminated free of charge.

5.2 Repac GmbH can meet its warranty obligations by engaging third parties.

5.3 Please send the objected articles back to us in a sufficiently stamped post package after consultation with us. Packages sent to us freight collect can unfortunately not be accepted. In the case of justified complaints we shall provide compensation and that we shall naturally reimburse you for the postage costs incurred.

6. Reservation of title

The goods remain the property of Repac GmbH until complete payment has been effected.

7. Data Protection

Data required for the conduct of business shall be stored and disclosed to contracted undertakings as part of the processing of orders if necessary. Repac GmbH is the contract data processor in the context of § 11 BDSG. Details to data protection.

8. Seller identification

Repac – Gesellschaft für Dienstleistung, Warenhandel und Logistik mbH (Repac GmbH), Am Piekenbrocksbach 6-12, D-46238 Bottrop, Germany, represented by the managing director Norman R. Reetz, AG (Local Court) Gelsenkirchen HRB 5054, VAT-ID: DE 124237586.

9. Severability clause

Should one or several clauses in these general terms and conditions be ineffective, either entirely or in part, this shall not affect the validity of the remaining provisions.

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